The complexities of running mobile networks continue to increase, while operators are increasingly required to focus their scarce resources given a highly competitive market. To maintain margin growth operations have focused on cost-cutting exercises that have accelerated outsourcing.

Operator’s acceptance of partnering and acquisition of external expertise has grown in recognition of the opportunities and efficiencies such activities provide. Managed services have emerged as an important delivery model for network equipment vendors, systems integrators, as well as network-owning operators themselves.

Metrotelworks has established long term service delivery partnership with the customers and offering the following onsite and offsite managed outsourced services.

Network 24x7 Monitoring
Network Customer Complaints tracking and resolutions
Monitoring of the network elements on micro and macro level
2G,3G, LTE, 5G technologies monitoring on a multi-vendor level
Provide subscriber perceived Quality of Service measure
QoS reports for senior management
Observing performance, configuration, & fault management
Management of network from a strategic perspective
Strategizing the network growth & providing efficient methods for implementation
Network Active and Passive Infra managed services

Network Managed Services